Last updated: June 28, 2026
This policy explains what information Evo collects, how we use it, and the choices you have. We’ve tried to keep it human. If anything is unclear, email us at privacy@evocoaching.io.
Evo Coaching (“Evo,” “we,” “us”) is operated by EvolveWell, Inc., a Delaware corporation doing business as Evo Coaching, located at 1149 Amalfi Dr, Pacific Palisades, CA 90272, United States. For privacy questions or to exercise your rights, contact privacy@evocoaching.io. For most personal data processed in Evo, EvolveWell, Inc. is the controller of your coach-account data; when you bring your clients’ information into Evo, you act as the controller of that client data and Evo processes it on your behalf.
Account information — your name, email, and login details when you create an account, and billing details (handled by our payment processor, Stripe) if you subscribe.
Content you create — notes, messages, goals, assignments, and any session recordings or transcripts you choose to capture, plus other material you and your clients add while using Evo.
Client information you add — the names, contact details, and coaching context you enter for the clients you work with.
Usage information — mostly technical data about how the product is used (for example, device and browser type, and which features are opened) and basic error diagnostics, so we can keep Evo working, secure, and improving.
We use the information above to provide and maintain Evo, to keep it secure, to support you, to process payments, and to communicate with you about your account. We do not sell your personal information and we do not share it for cross-context behavioral advertising.
Where the GDPR or similar laws apply, our legal bases are: performance of a contract (to deliver Evo to you), legitimate interests (to secure, support, and improve the product), consent (where we ask for it, e.g. non-essential cookies), and legal obligation (e.g. keeping tax and payment records).
Evo includes an AI assistant that helps with prep, notes, and follow-through, and AI is involved across much of the product. We believe in being clear about that. To be unambiguous: we do not use your or your clients’ content to train AI models — ours or any provider’s. Your inputs are sent to our AI providers only to generate the output you asked for, and under those providers’ API terms they are not used to train their models. Any client-facing AI is off by default and turned on only by you, the coach. AI output can be wrong or incomplete; it supports your judgment and does not replace it.
Evo can record and transcribe sessions only when you choose to. When you record, you are responsible for obtaining the consent of everyone in the session and for complying with the recording and wiretap laws that apply to you and your clients (some places require all-party consent). Recordings and transcripts are stored as your content, used to provide Evo’s features to your account, and deletable by you. During the beta, please do not record real clients until recording consent flows are finalized.
We share information only with service providers that help us operate Evo, under agreements that limit how they may use it. Our current sub-processors are:
If you use Evo to charge your clients, those payments run through Stripe under your own connected Stripe account. Your client’s payment details go directly to Stripe as the processor, and you — as the merchant — receive the payment and its related billing information. Evo passes Stripe only the order details needed to complete the charge, and takes no cut. Stripe handles this data under its own privacy policy.
We keep this list current and require each provider to protect your data and not use it to train its models. We may also disclose information if required by law, or to protect the rights and safety of people using Evo.
Evo is operated from, and stores data in, the United States. If you access Evo from outside the U.S., your information will be transferred to and processed in the U.S. and other countries where our providers operate. Where required, we rely on appropriate safeguards (such as the EU Standard Contractual Clauses) for these transfers.
You can access, correct, export, or delete your data from within Evo, or by emailing privacy@evocoaching.io. Depending on where you live, you may also have rights to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with your data-protection authority (in the EU/EEA, your national data-protection authority; in the UK, the Information Commissioner’s Office). We honor valid requests and won’t discriminate against you for making one. If we process your clients’ data on your behalf, we’ll help you respond to their requests.
We take reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and row-level isolation between accounts. No system is perfectly secure, but we work hard to keep yours safe.
We keep your information while your account is active. If you close your account, we delete or anonymize your data within 90 days, except where we’re required to keep certain records longer (for example, payment and tax records, typically up to 7 years).
On this website we use no analytics or advertising cookies; the only non-essential third party is our embedded application form, which loads only if you allow it. Inside the Evo app we use cookies that are strictly necessary to keep you logged in and secure, plus a limited set to understand how the product is used. You can accept or reject non-essential content and control cookies through your browser settings. See our Cookie Policy for the details.
Evo is for professional coaches and the adults they work with. It isn’t intended for children, and we don’t knowingly collect information from anyone under the age required in their region.
We may update this policy as Evo evolves. If we make a meaningful change, we’ll update the date above and let you know.
Questions about privacy, or want to exercise a right? Email privacy@evocoaching.io.