Last updated: June 28, 2026
These terms are an agreement between you and EvolveWell, Inc., a Delaware corporation doing business as Evo Coaching (“Evo,” “we,” “us”), located at 1149 Amalfi Dr, Pacific Palisades, CA 90272, United States. They cover your use of Evo. By creating an account or using Evo, you agree to them. If you’re using Evo on behalf of an organization, you’re agreeing on its behalf and confirm you’re authorized to do so.
You must be at least 18 years old and able to form a binding contract to use Evo. Evo is built for professional coaches and the adults they work with.
You’re responsible for your account and for keeping your login details safe. Please give us accurate information and let us know promptly if you notice unauthorized use.
Use Evo lawfully and respectfully. Don’t misuse it, try to break, probe, or overload it, reverse-engineer it, resell it without permission, or use it to harm others or violate anyone’s rights. When you bring client information into Evo, make sure you have the right to do so and the consent you need. During the beta, use mock, anonymized, or fully consented data only.
If you use Evo to record or transcribe sessions, you are solely responsible for obtaining the informed consent of every participant and for complying with all recording, wiretap, and privacy laws that apply to you and your clients — some jurisdictions require all-party consent. Don’t record anyone without their permission.
You own the content you and your clients create in Evo. You grant us only the permission we need to host and process it so we can provide the service to you. As described in our Privacy Policy, we don’t use your or your clients’ content to train AI models. You’re responsible for the content you put into Evo and for having the rights and consents to do so.
Evo includes an AI assistant that helps with prep, notes, and follow-through, and AI is involved across the product. It’s a tool to support your work — not a substitute for your professional judgment, and not professional, medical, legal, or therapeutic advice. AI output can be inaccurate; you’re responsible for reviewing it and for what you send to clients. Any client-facing AI is off until you enable it. Evo for Relationships is supportive coaching, not therapy or crisis care.
Evo offers a free plan and paid subscriptions. Paid plans renew automatically each billing period until cancelled, and payments are handled by our payment processor, Stripe. You can cancel anytime; your plan stays active until the end of the current period. Fees are exclusive of taxes where applicable. We keep refunds simple and friendly: if Evo isn’t right for you, email hello@evocoaching.io within 30 days of your first payment for a full refund, no hassle — and if a renewal ever catches you by surprise, just reach out within 14 days of the charge and we’ll make it right. There are no setup or cancellation fees.
Evo lets you charge your clients directly for your coaching, courses, and other services, using Stripe. When you do, you — not Evo — are the seller: you set your own prices, describe what you’re offering, and deliver it to your client. To get paid, you’ll connect a Stripe account and agree to Stripe’s Connected Account Agreement. Evo doesn’t take a cut — we charge no platform fee or commission on what you collect (Stripe’s own processing fees still apply). You’re responsible for everything about these payments: your pricing, any refunds, chargebacks, and disputes, the taxes that apply, and following the laws that govern your work. Evo is only the technology that makes the payment possible — we’re not a party to the agreement between you and your client, so anything about a charge or the services behind it is between the two of you to resolve.
Some features may be offered in beta or early access. These are provided “as is,” may change or be removed, and might not work perfectly — that’s part of building together.
We work hard to keep Evo reliable, but we can’t promise it will always be available, secure, or error-free. To the maximum extent permitted by law, Evo is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to Evo is limited to the greater of the amount you paid us in the 12 months before the claim or US$100. Some jurisdictions don’t allow certain limits, so parts of this may not apply to you.
You agree to indemnify and hold EvolveWell, Inc. harmless from claims arising out of your use of Evo, the content or client data you put into it, your recording of sessions, or your breach of these terms — except to the extent caused by us.
You can stop using Evo and close your account at any time. We may suspend or end access if these terms are broken or to protect Evo and its users. On termination, the rights you’ve granted end, but provisions that should reasonably survive (like content ownership, disclaimers, liability limits, and indemnification) will. You’ll be able to export your data — see the Privacy Policy.
These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. You and EvolveWell, Inc. agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that isn’t otherwise resolved, except that either party may seek injunctive relief where appropriate.
We may update these terms as Evo evolves. If we make a meaningful change, we’ll update the date above and let you know. Continuing to use Evo after a change means you accept the updated terms.
Questions about these terms? Email hello@evocoaching.io.